As Walker Pest Management continues to expand its footprint across South Carolina, the company is pleased to announce two internal promotions that reflect its ongoing investment in leadership, operational excellence, and long-term growth. Two new roles, Business Administrator and Operations Manager, have been created to support the company’s growing team and customer base.
Amity Marcy has been promoted from Office Manager to Business Administrator. Amity joined Walker Pest Management just over two years ago, bringing more than 15 years of leadership experience from the hospitality industry. Since joining the company, she has played a critical role in strengthening internal operations and supporting the rapid growth of the customer service team. Her leadership has helped elevate service consistency, internal communication, and team support. In her new role, Amity will focus on broader business administration and organizational support, allowing her to better serve the company as it continues to scale.
Rhiannon Boyd has transitioned from Service Manager to the newly created Operations Manager role. Rhiannon has served as a Service Manager in Walker Pest Management’s Upstate branch for the past two years and previously worked several years as a field technician. Known for her deep passion for the pest control industry and her expertise in customer service. Rhiannon has been instrumental in improving operational performance. Her leadership has directly contributed to customer growth, reduced cancellations, expanded technician training programs, and increased overall customer satisfaction. As Operations Manager, she will support service managers across all branches, helping ensure consistency, quality, and continued operational improvement company-wide.
“We are incredibly excited to see Amity and Rhiannon step into these new roles,” says Caleb Walker, president of Walker Pest Management. “Both promotions reflect their proven leadership, dedication, and the positive impact they’ve had on our team and customers. These positions are critical as we continue to grow and expand.”
